Not a problem. We can help.
First, go to the member hub. On that page, you'll see the username and password fields.
In the username field, use the email address that you used when you initially purchased product or membership.
In the password field, use the password "password" as a default.
In the event you can not remember your username/password, please click the link below that says "Forget your password? Click here now."
That should send your username and password to your email address and you can follow those instructions to get logged into the members area.
If you are still having issues after trying the above, let us know by submitting a support ticket and we'll get you taken care of as soon as we can.